Customer Service
Penners customer service goal is simple: We are committed to providing our customers total satisfaction. Every time.
SHIPPING: Orders placed after 3:00 central time will be shipped the next business day M-F; unless you call to expedite before 4:00. Contact us at sales@pennersinc.com or call 210-226-2487.
HAWAIIAN SHIRTS: Ground takes 1-2 days to process order. Next Day,2nd, & 3rd day Shipping will be shipped out the same day as ordered (except Sat & Sun), if before 3:00 pm central time. Need to expidite please call before 4:00 pm.
SHIPPING: Next day or 2nd day doesn't include Saturday Delivery.
Foreign Orders will be shipped US Mail Global Express and shipping charges will be between $30-$55 depending on your country. If your country is not listed - Select PU at Store and we will adjust the shipping for US Mail.
BUSINESS HOURS:
- Mon-Tues-Wed-Fri: 9:30am-6:00pm
- Thurs. 9:30am-8:00pm
- Saturday: 9:30am-6:30
- OPEN SUNDAYS until CHRISTMAS
- We accept the following credit cards: Visa, Master Card, American Express, Discover, and Diners.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
You may update your account information by going to the link below; click on Account information.
Please feel free to drop us a line to share your thoughts, all comments welcomed.
