Customer Service

Penners Inc.'s customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Orders placed after 1:00 central time will be shipped the next business day M-F; unless you call to expedite before 4:00. Contact us at matthew@pennersinc.com or call 210-226-2487. HAWAIIAN SHIRTS: Ground takes 1-2 days to process order. Next day & 2 day Shipping will be shipped out the same day as ordered, if before 1:00 pm central time. Need to expidite please call b/4 4:00 pm
SHIPPING: Next day or 2nd day doesn't include Saturday Delivery. 3rd Day add $10.00 US Territories please add an additional $7.00 for shipping. Foreign Orders will be shipped Global Express and shipping charges will be between $30-$45 depending on your country. CANADA will be shipped via UPS or Global $24.88.

BUSINESS HOURS: Mon-Tues-Wed-Fri 9:30am-6:00pm - Thurs.9:30am-8:00pm & Sat.9:30am-6:30pm - Closed Sundays

We accept the following credit cards: Visa, Master Card, American Express, Disover, and Diners.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

You may update your account information by going to the link below; click on Account information.

Please feel free to drop us a line to share your thoughts, all comments welcomed.

To obtain the status of an order, enter the Confirmation Number and click Go!.